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“What actually happens at One City?” It's a question we hear often. It’s also a fair one. Homelessness is complex. Housing is complex. The systems that surround both are complex. Behind every program is a web of partnerships, policies, relationships, funding, and countless day-to-day decisions that rarely fit neatly into a headline or social media post. In a world where so much of what we see is shaped by algorithms, it’s easy for complex issues to be reduced to a photo, a he

Reflections on the last day of our outreach program.

Reflections on the evolution of outreach at One City, and what it means to end programs in the middle of a crisis. In the early days at One City, outreach was temporary and much smaller in scale. A single staff member with a backpack, a cell phone, and a map of where people were surviving outside. It was a winter-only effort, reactive and stretched thin, but it was rooted in a simple commitment: if our neighbours are living outdoors, someone should be checking in. Over the y

Love is one of our core values, and likely the one that most shapes how we show up to do this work. Understandably, it doesn’t often appear in nonprofit organizational strategy. That makes sense - love is a word that can mean many things. At One City, this is how we understand it: love is the lens through which we act. We’ve learned from many writers and thinkers who have explored love - people like Erich Fromm, bell hooks, Adrienne Maree Brown. Love is the way we see one an

A reflection from One City's Leadership Team into what's guiding our work in 2026.