A Continuum of Care
At One City, our programs are designed to work together. People may enter at any point, and often connect with other resources along the way. Because our services are connected, people can move between them in ways that fit their own path. Our work also extends beyond One City, as we collaborate closely with community partners across Peterborough. Together, we aim to weave a network of support that helps people access the care they need to achieve safety and wellbeing.
This page outlines how people get connected, and what services are available. Hover over each element for more information.
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Click here to download a one-page outline of One City's continuum of care.
![Copy of Continuum of Care Graphic 2025 [DRAFT] (11 x 8.5 in).png](https://static.wixstatic.com/media/b9bb54_010f0b18d0af405d9a85c955895a21e5~mv2.png/v1/fill/w_388,h_380,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/Copy%20of%20Continuum%20of%20Care%20Graphic%202025%20%5BDRAFT%5D%20(11%20x%208_5%20in).png)
Who accesses our programs?
Folks experiencing homelessness, or who are at risk of homelessness
This may mean they are staying in shelter, couchsurfing, sleeping outside, in an unsafe or unsustainable housing situation, or at risk of eviction.
Folks exiting prison or jail, or in contact with the criminal legal system
People may be looking for support finding housing once they have been discharged, looking for programs to prevent reoffending, or requiring system navigation help
Folks looking to access health care
Individuals may be looking for support with chronic and acute physical and mental health needs.
Folks looking to re-engage in work or volunteer opportunities
Opportunities to use their skills, receive supportive employment, and engage in their community is an important need.
How can you get connected?
Show up!
Some of our programs are available to drop in. You can also come by our office at 360 Reid St. between 9 am and 4 pm Monday to Friday.
Call or Email
You can reach us at (705) 741-4172 or at info@onecityptbo.ca.
Folks experiencing food insecurity
Nearly 1 in 5 households in Peterborough experience food insecurity, an issue critically interconnected with housing, climate change, and health.
Folks wanting to be part of creativity and learning in community
Creative expression, play, and using our gifts is a key element to flourishing, and not only surviving.
Referrals from community agencies
If you are connected to another agency, they can support you in reaching out to us.
One City Programs and Services
Immediate Relief Assistance
Longer-Term Stability
Creating and Learning
Music Programming
We partner with musicians to offer group and individual sessions, where folks explore music as healing.
Peer-Led Projects
Program participants lead several initiatives, including queer poetry groups, talent shows, and gardening projects.
External Service Connections
Collaboration is key - One City's programs are interconnected with many other community agencies and resources. Our staff and volunteers work closely with partner organizations to refer participants to external services, in order to facilitate connections to the services people want and need. At the same time, we receive referrals from other agencies looking to connect individuals to the services we offer.
Through our outreach, community hub and housing partnerships, we link people to important external programs and supports, including:
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Primary health care and mental health supports
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Harm reduction and addictions services
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Housing opportunities and tenancy supports
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Employment and income assistance
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Legal and justice system supports
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Cultural and spiritual supports
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Education and skills development