De-escalation Techniques in Practice
Fri, Feb 20
|Trinity Centre
Our natural tendency when someone is getting angry at us is often to try and dominate them or to run away. What if there is another way? This course offers techniques that can be used to de-escalate situations that could become violent, in a way that instead builds connection.


Time & Location
Feb 20, 2026, 9:00 a.m. – 4:00 p.m.
Trinity Centre, 360 Reid St, Peterborough, ON K9H 7G6, Canada
About the Event
Course Description
We often have an idea of what skills we want to use in an escalation, but in the moment find it difficult to know how to respond. The goal of this training is to offer theory, practice, and strategies that help us take what we know and put it into action. This training provides participants with practical skills to navigate high-stress interactions, reduce the likelihood of escalation, and build stronger relationships with the people they support.
Note: This training has been revised as of September 2025. This training now integrates key self-regulation practices to strengthen de-escalation skills. Those seeking a deeper dive into self-regulation can also attend our dedicated course (Self-Regulation in the Presence of Stress and Trauma).
Objectives
Recognize common causes and dynamics of violence
Identify and reflect on your own style of addressing conflict
Tickets
Community Education
De-escalation Techniques in Practice
$
Total
$0.00
